Configure your MSP Recapp workspace settings

Manage your company profile, branding, terminology, database, billing, and notification preferences from the Settings page in MSP Recapp.

The Settings page is the central place to configure your MSP Recapp workspace. Six tabs — Profile, Branding, Terminology, Database, Billing, and Notifications — each control a different aspect of how your workspace looks and behaves. Only Tenant Admins and Owners can modify settings; Users have read-only access to the rest of the application.

Profile

The Profile tab stores your organization’s basic information and display preferences.

Company Name — The name shown throughout the app and in reports. It must pass validation before saving; an error message appears beneath the field if the value is invalid. Maximum 100 characters.

Slug — A URL-safe identifier assigned to your workspace at creation. It is read-only and cannot be changed.

Preferred Currency — Controls how all monetary values are formatted across reconciliation, billing, and reports. The following currencies are supported:

• USD — US Dollar
• EUR — Euro
• GBP — British Pound
• CAD — Canadian Dollar
• AUD — Australian Dollar
• NZD — New Zealand Dollar

The currency saves immediately when you select a new option from the dropdown; no separate Save button is needed for this field.

Branding

Custom branding is available on Pro and Enterprise plans only. Free and Starter workspaces cannot access this tab’s settings.

The Branding tab lets you customize the visual appearance of your portal.

Company Logo — Upload an image file (max 2 MB) or paste a public URL. The recommended size is 200×200 px with a transparent background. Toggle between URL and file-upload modes using the buttons, and remove the logo at any time with the Remove button.

Sidebar Colors — Enter hex color codes to customize three sidebar elements:

Setting	Default	Purpose
Primary (Accent)	#0d9488	Active menu item highlight
Secondary (Background)	#1e293b	Sidebar background
Tertiary (Darker)	#0f172a	Header area background

A live preview updates as you type so you can verify the color combination before saving.

Terminology

The Terminology tab lets you replace the default labels used throughout the application with terms that match your organization’s language. Each field accepts up to 30 characters.

Companies / Clients

Controls how integration companies are labeled across the UI. Default: Companies. Examples: Clients, Customers, Accounts.

Devices / Assets

Controls how devices are labeled. Default: Devices. Examples: Assets, Endpoints, Systems.

Organizations

Controls how your internal organizations are labeled. Default: Organizations. Examples: Clients, Tenants.

Click Reset to Defaults to restore all three labels to their original values at any time.

Database

The Database tab shows your current database configuration and lets Free-tier workspaces connect an external PostgreSQL database.

• Free plan — You must bring your own PostgreSQL 14+ database. Enable the external database toggle, fill in connection details, test the connection, and save.
• Starter plan — Includes a managed shared-pool PostgreSQL database; no configuration needed.
• Pro plan — Includes a managed shared PostgreSQL database with schema isolation.
• Enterprise plan — Includes a dedicated, isolated PostgreSQL database.

For full setup instructions, see Connecting your own database.

Billing

The Billing tab shows your current subscription and usage, and lets you upgrade, downgrade, or manage your plan.

Current Subscription — Displays your active plan, billing status, and renewal date. Click Manage Subscription to open the Stripe billing portal where you can update payment methods or cancel.

Usage This Period — Three meters track your consumption against plan limits:

Resource	Free / Starter limit	Pro / Enterprise limit
Integrations	3	Unlimited
Devices Synced	500	Unlimited
Organizations	25	Unlimited

Available Plans — A plan comparison card lets you view Free ($0), Starter ($20/mo), Pro ($49.99/mo), and Enterprise ($99.99/mo) side by side and click a plan to start the Stripe checkout flow.

Downgrade to Free — If you are on a paid plan, a downgrade option appears at the bottom of the tab. Downgrading cancels your paid subscription immediately and switches your workspace to BYOD (Bring Your Own Database) mode.

Notifications

The Notifications tab controls which email alerts MSP Recapp sends you.

Alert	Default
Email alerts for critical issues	Enabled
Daily sync summary	Disabled
Weekly reconciliation report	Enabled

Toggle each switch to enable or disable an alert.

Data Export

The Data Export section on the Profile tab provides two download buttons available to all users:

• Export Integrations Config — Downloads a snapshot of your current integration configuration.
• Export Last Report — Downloads the most recent reconciliation report.

Data Management

The Data Management and Danger Zone sections are visible only to Tenant Admins and Owners.

Clear All Devices

The Clear All Devices action removes all synced device records and dismissed discrepancies from the database. Integration configurations are preserved. Devices are re-synced the next time you trigger an integration sync.

To confirm, you must type CLEAR DEVICES in the confirmation dialog before the button becomes active.

Use this action to force a clean re-sync when device data appears stale or incorrect. Devices repopulate automatically on the next sync run.

Danger Zone

Delete All Data is permanent and cannot be undone. Audit logs are the only data preserved after this action.

The Delete All Data action permanently removes the following from your workspace:

• All integrations and API credentials
• All synced devices and companies
• All organizations and mappings
• All scheduled reports
• All dismissed discrepancies

To confirm, you must type DELETE in the confirmation dialog before the button becomes active.