# MSP Recapp

## Docs

- [Connecting your own database to MSP Recapp](https://msprecapp.mintlify.app/account/database.md): Free-tier workspaces must provide a PostgreSQL 14+ database. Learn how to connect your own database and which providers work best with MSP Recapp.
- [Security settings and audit log in MSP Recapp](https://msprecapp.mintlify.app/account/security.md): Configure multi-factor authentication, review active sessions, and track logins, syncs, and configuration changes in the MSP Recapp audit log.
- [Configure your MSP Recapp workspace settings](https://msprecapp.mintlify.app/account/settings.md): Manage your company profile, branding, terminology, database, billing, and notification preferences from the Settings page in MSP Recapp.
- [Invite users and manage roles in MSP Recapp](https://msprecapp.mintlify.app/account/users.md): Invite team members, assign Admin or User roles, manage pending invitations, and disable or remove users from your MSP Recapp workspace.
- [Frequently asked questions about MSP Recapp](https://msprecapp.mintlify.app/faq.md): Answers to the most common questions about plans, integrations, data security, coverage gaps, syncing, and how MSP Recapp handles your data.
- [Automate webhook alerts and PSA ticket creation](https://msprecapp.mintlify.app/features/automations.md): Create event-driven automation rules in MSP Recapp to fire webhooks or open PSA tickets when coverage gaps, sync failures, or security events occur.
- [Navigate the MSP Recapp dashboard and alerts](https://msprecapp.mintlify.app/features/dashboard.md): The MSP Recapp dashboard shows device counts, unmapped companies, integration sync statuses, and actionable alerts for your entire environment at a glance.
- [View device coverage and detect gaps by org](https://msprecapp.mintlify.app/features/devices.md): MSP Recapp cross-references devices from every integration by organization, showing which tools cover each device and highlighting where coverage gaps exist.
- [Map and manage organizations in MSP Recapp](https://msprecapp.mintlify.app/features/organizations.md): Map integration companies to canonical organizations in MSP Recapp so device coverage, billing, and reconciliation data lines up across all your tools.
- [Reconcile PSA billing with integration data](https://msprecapp.mintlify.app/features/reconciliation.md): Compare PSA billing agreements against actual device and license counts from your integrations to catch over-billing and under-billing before invoices go out.
- [Generate and export MSP Recapp reports](https://msprecapp.mintlify.app/features/reports.md): Run pre-built reports on device coverage, gaps, stale agents, duplicates, and integration health in MSP Recapp — export to CSV or schedule automatic delivery.
- [Backup, network, and licensing integrations](https://msprecapp.mintlify.app/integrations/backup-network.md): Connect backup, network monitoring, licensing, remote access, and automation tools to pull client and device data into MSP Recapp for unified visibility.
- [Endpoint security integrations in MSP Recapp](https://msprecapp.mintlify.app/integrations/endpoint-security.md): Connect endpoint protection and threat detection tools to sync agents, sites, and coverage data — and surface gaps across your client base.
- [Connect and manage integrations in MSP Recapp](https://msprecapp.mintlify.app/integrations/overview.md): Learn how MSP Recapp connects to your existing tools, syncs data on demand, and keeps all your company and device records in one place.
- [PSA integrations: ConnectWise Manage and HaloPSA](https://msprecapp.mintlify.app/integrations/psa.md): Connect your PSA to MSP Recapp to sync companies, clients, configurations, and assets — forming the foundation for cross-tool reconciliation.
- [RMM integrations: NinjaOne, Datto RMM, and more](https://msprecapp.mintlify.app/integrations/rmm.md): Connect your RMM to MSP Recapp to sync organizations, sites, and devices — and map agent coverage across your entire client base.
- [MSP Recapp: reconcile your entire MSP stack](https://msprecapp.mintlify.app/introduction.md): MSP Recapp unifies your PSA, RMM, endpoint, and backup integrations to surface coverage gaps, duplicate devices, and unmapped companies in one place.
- [Get up and running with MSP Recapp in minutes](https://msprecapp.mintlify.app/quickstart.md): Create your account, connect a database or choose a managed plan, add your first integration, and start reconciling your MSP stack in a few quick steps.
- [Troubleshoot common issues in MSP Recapp](https://msprecapp.mintlify.app/troubleshooting.md): Step-by-step fixes for integration errors, sync failures, unmapped companies, database connection problems, MFA prompts, and missing report data.