> ## Documentation Index
> Fetch the complete documentation index at: https://msprecapp.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Get up and running with MSP Recapp in minutes

> Create your account, connect a database or choose a managed plan, add your first integration, and start reconciling your MSP stack in a few quick steps.

MSP Recapp has a guided onboarding flow that walks you through every step below. The main difference between plans is whether you bring your own PostgreSQL database or let MSP Recapp manage it for you — everything else is the same.

<Steps>
  <Step title="Sign up">
    Go to [app.msprecapp.com](https://app.msprecapp.com) and create your account. After signing in for the first time, you are automatically redirected to onboarding.
  </Step>

  <Step title="Enter your company name">
    Type your MSP or company name. MSP Recapp checks availability and generates your portal URL in the format `your-company.msprecapp.com`. Click **Continue** to move to plan selection.
  </Step>

  <Step title="Choose a plan and set up your database">
    Select the plan that fits your needs, then complete the corresponding setup step.

    <Tabs>
      <Tab title="Free (BYOD)">
        The Free plan requires you to connect your own PostgreSQL database. MSP Recapp does not host data on this plan.

        1. Provision a PostgreSQL 14+ database with a provider such as [Supabase](https://supabase.com), [Neon](https://neon.tech), or [Railway](https://railway.app).
        2. In the **Connect your database** step, enter your database host, port, name, username, and password.
        3. Click **Test Connection** to verify the credentials are correct.
        4. Once the test passes, click **Submit for Approval**.

        <Note>
          You must connect a database before you can add integrations. If you skip this step during onboarding, go to **Settings > Database** after approval to enter your credentials. Your database connection details are encrypted before being stored.
        </Note>
      </Tab>

      <Tab title="Starter, Pro, or Enterprise">
        Paid plans require no database setup. MSP Recapp provisions and manages your database automatically.

        1. Select **Starter**, **Pro**, or **Enterprise** on the plan selection screen.
        2. Review the plan summary, then click **Proceed to Payment**.
        3. Complete checkout through Stripe. You are redirected back to MSP Recapp once payment is confirmed.

        Your tenant is activated immediately after a successful payment — no approval wait required.
      </Tab>
    </Tabs>
  </Step>

  <Step title="Wait for account approval (Free tier only)">
    Free tier accounts are reviewed by a platform administrator before activation. Approval typically takes less than 24 hours. You'll receive access once your organization is approved.

    Paid accounts are activated automatically after payment — no waiting required.
  </Step>

  <Step title="Add your first integration">
    Once your account is active, go to **Integrations** and click **Add Integration**. Enter the credentials for your PSA, RMM, endpoint security, or backup tool.

    See [Integrations overview](/integrations/overview) for a full list of supported platforms and the credentials each one requires.
  </Step>

  <Step title="Sync companies and devices">
    After adding an integration, trigger a sync to pull your companies and devices into MSP Recapp. You can sync individual integrations from their detail page, or run a full sync from the dashboard.
  </Step>

  <Step title="Review the coverage matrix">
    Open [Device Coverage](/features/devices) to see your coverage matrix — a per-organization view of which devices are present in which integrations. Gaps, duplicates, and stale check-ins are highlighted automatically.
  </Step>

  <Step title="Map unmapped companies">
    Each integration brings its own list of company names. MSP Recapp attempts to match them automatically, but some will need manual mapping. Go to [Organizations](/features/organizations) to review and map any unmatched companies across your integrations.
  </Step>
</Steps>